1- What types of products do you offer?
We specialize in authentic medieval products, including swords, armors, helmets, gambesons, shields, knives, daggers, and leather artifacts. Each item is handcrafted with precision to reflect the quality and craftsmanship of the medieval era.

1. How can I place an order?
   You can place an order directly by contacting us on the email address and number provided on our website. Simply browse our product categories, select the items you wish to purchase, and contact or customer service team to process the order.
2. Do you ship internationally?
   Yes! We offer international shipping to customers in UK, Europe, and many other countries(EXCEPT U.S.). Shipping rates and delivery times may vary based on your location.
3. What are your shipping rates?
   Shipping rates are calculated based on the size, weight, and destination of your order. We strive to offer competitive rates and transparent pricing.
4. How do I care for my medieval products?
   To maintain the quality and longevity of your products, we recommend following specific care instructions provided with each item. General guidelines include keeping items dry, avoiding exposure to extreme temperatures, and using appropriate cleaning methods for metal and leather products.
5. Do you offer custom orders?
   Yes, we offer custom orders for specific designs or bulk purchases. Please contact our customer service team to discuss your requirements, and we’ll be happy to assist you in creating the perfect piece.
6. How can I contact customer service?
   You can reach our customer service team through email and phone. Our representatives are ready to assist you with any inquiries, and we strive to respond promptly to all messages.
7. Where can I find updates on new products and promotions?
   To stay updated on our latest products, promotions, and news, subscribe to our newsletter or follow us on our social media channels. We frequently share information about new arrivals and exclusive offers.